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Shipping

Shipping Policies

• Massager Machines and More offers Free UPS Ground Shipping on all orders over $100 within the continental U.S.
• Massager Machines and More delivers in the U.S. & Canada only. 
• If the order is under $100, there will be a Standard Shipping charge of $9.95 added to your order at checkout.  
• Orders to the East Coast of the U.S. usually arrive within 5 to 10 business days, orders to the West Coast, especially within CA (since we have to make up for charging you Californians sales tax) generally get there much quicker.
• If you desire a rush order, please either choose the 2nd day air option at checkout or call our toll free number 1.800.438.8143 (Mon-Fri 10:00-4:30 PST), for express shipping rates and arrival dates.

Hawaii, Alaska, Puerto Rico & Canada –Shipping Policy: We ship your orders USPS priority and extra shipping costs are involved. The extra shipping fees will be added to your cart when you checkout.

CANADA ORDERS: ORDERS TO CANADA MAY BE SUBJECT TO SPECIAL TARRIFFS, TAXES AND DUTIES THAT THE CUSTOMER IS RESPONSIBLE FOR PAYING WHEN THE ITEM ARRIVES IN CANADA. PLEASE BE AWARE OF THIS AS WE WILL ONLY TO BE ABLE TO REFUND YOU THE AMOUNT OF YOUR ORDER MINUS ROUND TRIP SHIPPING CHARGES TO AND BACK FROM CANADA IF YOU REFUSE THE ORDER BECAUSE YOU DON'T WANT TO PAY THE TAXES OR DUTIES.

• Free Shipping offered on large items such as massage chairs is limited to Curb Side Service, and goes out by a special cargo company.
• Curb Side Service means that the item will be delivered to the desired address only. This basic service does not include removing the item from the truck, carrying the item into a building, nor does it include any setup of the item.  Therefore deciding on this service, means that you are prepared to have this item removed from the delivery truck by your own means.

• We offer our *White Glove Delivery* service for more convenience to our customers who order large items.  This service is provided for about an additional $150.00, with an average additional fee of $100.00 if there are stairs involved. In addition, this service does include any removal of old items. Ex. If the ordered item is a new massage chair intended to replace an old one, we will not remove the old one for you. 
• *White Glove Delivery* includes:

1. Delivery to the building
2. Carrying the item into a building 
3. Set-up of item
4. Removal of packing materials